Lost in Translation: A Call For More Personal Communication

Lost in Translation: A Call For More Personal Communication, by Kristen Noel. Photograph of vintage phone by Marjan Blan
Photograph by Marjan Blan

How the regrettable act of hiding behind my electronic devices, hid me from my true feelings and nearly cost me a friendship

_______

Disclaimer: I love prose and pretty pictures. I produce adigital magazine and interact regularly on social media. And my day is prettymuch spent staring at a computer screen. But I am fully aware that sometimes wesimply need to step out from behind our electronic devices and deal — withlife, our relationships, our emotions and our wounds.

I made a regrettable, not-so Best Self move with a friendship this past year that I want to share with you. The details of the encounter are not important, the outcome, however, is.

Here’s the deal: We can never reclaim lost time…so try not to lose it.

Because, no matter where or how or when you resolve it, you will likely regret it — and some things can’t be fixed or put back together the way they once were. It’s like scrambling to glue the pieces of a broken vase; the cracks remain visible, reminders of the damage done.

This was the setup. Two lifelong friends got caught up in a tit for tat dialog interpreting a situation very differently. It all played out via our technology, leaving much to translation — and the rest was unfortunate, finger-pointing history.

When I look back upon this encounter, honestly — it’s ridiculous, bordering on embarrassing. It was a perfect storm of busy people trying to multitask and get it all done. It was about missing details, insinuating tones, getting angry and marching off to respective camps.

When we draw a line in the sand and retreat, we are doomed.

Don’t get me wrong, sometimes we need to step back to gather ourselves, to calm our anger and to see through the combustion. It is within that calm that we hear the heart, and push aside the wounded parts of ourselves led by our anger. It’s the space where we can regroup, gather ammunition and wait for the next move. Check. Checkmate.

It’s also where we can garner support of others, as ifasking them to choose sides. And let’s be clear, having someone agree with youcan feel like a quick hit…but it doesn’t change anything. It doesn’t actuallymake anything better. It actually keeps us in our respective camps.

Time is a funny thing. Some say it can heal all…not in thiscase. It takes wisdom to give yourself a time out. In fact, it’s a radical actof self-care and nurturing. But most of us rarely take advantage of it.Instead, we get caught up in the heat of the moment — we respond, we react, wesay regrettable things and then we don’t know what to do with it all.

The ego tells us we are ‘right’…the heart says there is no such thing. Be quiet, we respond, shoving its wisdom aside.

Then we seethe. We entrench ourselves in our self-righteousness and wait. Weeks pass, holidays come and go, life moves on. We pretend it doesn’t matter, but it does.

How did we arrive here?

We forgot to communicate from the heart. We forgot to listento the soul’s stirring. We forgot that we don’t have to be accessible to anyone24/7. We don’t have to respond to every text, email or outreach in an instant.And when we do, each ping or vibration of our electronic devices begins to senda subtle shockwave to our nervous systems. We even grow accustomed to it.

For most of us, we are lost if we inadvertently leave ourphone at home when we head out (I know, because I’m one of them). I say it’sbecause I need to be available ‘in case’…the kid needs me, the school calls,etc. It’s really because I have a little iPhone addiction. I mean come on, Ineed something to scroll through during my downtime.  

Text doesn’t speak heart, it can’t convey what needs to besaid.

How easily we forget that we didn’t grow up this way. Therewas a time when we actually had to make a phone call to make a plan…and then wehad to show up for it at a designated place at a set time. We didn’t send 25texts in between. If someone was running late, you waited. You sat in arestaurant or café and you looked around, you observed life, struck up aconversation with a stranger or read a book. Years ago, as a young model, whenI first went off to Europe — there were no smartphones, no texts, no emails, noinstant gratification and constant connectivity. I spent hours sitting insidewalk cafes writing in journals, daydreaming and doodling. Aaaah, the good‘ol days.

But this isn’t a technology bashing.

I actually love technology…I’m just saddened by what we’ve lost in the process. But here’s the thing: we can take it back.

We can take stock of how we interact with our devices and our relationships. I can tell you that I won’t be having anymore important discussions via text or email in the name of convenience. We hide behind the efficiency of it all, but in reality, everyone’s a tough guy behind a screen, like the great and powerful Wizard of Oz. And I’ve now been caught in enough of those encounters to declare that when something is heading south, I’m out. No more answers via electronic devices. We can either hop on a call or better yet, sit together.

Have you ever been angry with someone and yet, when you comeface-to-face that whole tough guy act melts away? Well, your heart isn’t atough guy. Your heart wants you to love yourself and others, to feelcompassion, to evolve and expand.

This doesn’t mean that all encounters end with rainbows andunicorns. This isn’t a kumbaya version of happy-ever-after. Some relationshipsneed to end. Some people need to go and boundaries need to be asserted. I spentmonths silently anguishing over the loss of my decades-long friendship. Ihonestly was in shock that it had landed here. Never in a million years did Ithink this relationship would go away — that it didn’t have the elasticity tobear the burden of anger, bad behavior or stress. But it got stretched andmonths turned into a year. We can never take anything for granted.

I can’t blame this on technology, but I can see the role itplayed and how I hid behind it. We need to get conscious of the fact we arelosing consciousness when we forget how to have difficult conversations. Thisisn’t a call to rid yourself of technology. No, instead it’s a call to use yourtechnology, not be used by it (or hide behind it). Know when it’s working foryou or against you and when to put it aside.

Find your way back to your self — to the inner voice whoisn’t prideful, ego-driven, who doesn’t dig her heels in with the need to be ‘right’.Find your way back to the heart that is whispering, I’m sorry. Find yourway back to the truth. No one needs to tell you what that is, you simply needto sit in stillness and listen.

This isn’t about rights and wrongs…it’s about finding yourway home. We are never all right or all wrong. We make choices to go one way oranother. We make regrettable actions. We hurt people. We hide our truefeelings. But we can also undo all of that and clean up our mess.

I found my way back to my friend. I wasn’t such a tough guy when I did, actually to the contrary. The wounded girl inside me danced in relief, accountability, apologies and sadness. What took you so long? Even as I drove away that afternoon with a full heart, it was heavy. I had to feel the enormity of time lost and my role in it. This isn’t about beating oneself up. Sometimes we get there as soon as we can. Life is short. Just get there.


Has this ever happened for you — has a communication thatcould’ve gone right…gone wrong? Where did it lead you and how did you handleit? Please share in the comments below.

Previous
Previous

The Space Between Thoughts: The Sweet Spot For Your Soul

Next
Next

Resilience & Grace: Embracing The Complexity of Being Human